Privacy Policy

GrowFit is dedicated to keeping your details private. Any information, we collect in relation to you or your child, is kept strictly secured. We do not pass on/sell/swap any of your personal details. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that’s all. GrowFit uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Growfit only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our website, or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

You are able to visit our website without disclosing any personal information to us. If you purchase from us or choose to provide your personal information to us, we will only use this information for purposes you have agreed to. Unless you indicate to us that you do not wish to receive marketing material, such a request can be made to our head office. Other than this, we will not give your personal information to anyone without your approval.

To modify or delete your personal information or to opt out of our communications please contact us.

 

Data Breaches

Due to the amendments to The Privacy Act in February 2017, GrowFit will provide notice to the Office of the Australian Information Commissioner (formerly known as the Privacy Commissioner) and affected individuals of any data breaches (ie. data leaks) that are “likely” to result in “serious harm.”

If you have any further queries in regards to GrowFit’s privacy policy you can contact us at the following address:

1c Athol St

Leichhardt
NSW Australia 2040
T: 0408292131
E: info@growfit.com.au

 

Ezy debit Privacy Policy

Ezidebit Pty Ltd (ABN: 67 096 902 813) values your privacy. Ezidebit is committed to the protection of your rights under the Privacy Amendment Act 2001. Pease see here

 

Terms and conditions 

In agreeing to attend a GrowFit class I:

  • Release and forever discharge GrowFit from all claims that I may have or may have had arising from, or in connection with, my child and a GrowFit program; and
  • Indemnify, will keep indemnified and hold harmless GrowFit, to the extent permitted by law in respect of any claim as a result of or in connection with a GrowFit class.

I warrant that my child has not at any time suffered blackout, seizure, convulsion, fainting, dizzy spells or any other medical condition and is not presently receiving treatment for any illness, disorder or injury which would render it unsafe for my child to take part in a GrowFit class. I have read and I consent for my child to participate in a GrowFit class and understand the risk involved and further agree to be bound by the GrowFit’s Code of Conduct and operating rules.

I acknowledge that GrowFit uses its best endeavours to ensure that the equipment and sporting facilities used in the program are safe and fit for the purpose and acknowledge that all sports are inherently dangerous. I have voluntarily read and accept the inherent associated risks.

 

Timetable changes

All classes are subject to change. While GrowFit uses its best efforts to operate classes as per the timetable published on this website, in some instances changes are required due to fluctuations in demand. No guarantee is made that classes will run per the timetable. Any changes required will be communicated to those affected prior to the date classes commence.

 

Parent Paid Classes

Each term costs $11.50 +GST  per class multiplied by the number of weeks in the term.

Payment is in advance for the whole term at the start of each term as our fees are structured this way. Please enrol at the beginning of term to receive the best value for that term.  Once term has commenced only enrolled children will be able to participate in our sessions.

See term length and dates here

To ensure that our customers are satisfied with our program prior to enrolling, we offer a free trial class for all children at the start of the year or when GrowFit is starting at a new early learning centre.

Unfortunately, we cannot take casual bookings or pro-rata weeks you may be away. Please refer to our make-up class and refunds policy for missed classes. All fees must be paid before the commencement of each term. If fees are not paid by this time your child may not attend any class.

Enrolment is assumed for the whole year so there is no need to re-enrol at the start of each term.

If you need to cancel enrolment before the end of the year you can do so by emailing info@growfit.com.

All enrolments and direct debit agreements will be cancelled at the completion of each year.

 

All Classes

Weather policy

Centres are encouraged to make space inside their centre where possible during rainy and hot days. If the centre cannot provide a safe location for the class to be run we will be forced to cancel the class for the day.

Due to the unforeseeable nature of the weather GrowFit can provide up to two make up sessions each term due to heavy rain or temperatures that exceed 35 degrees.

 

Make-up class policy

If your GrowFit trainer is unable to attend a centre for any reason, a makeup session will be held during the school holiday period. This time will be arranged at the convenience of the early learning centre.

We are unable to offer make up sessions for reasons not caused by GrowFit.

 

Refunds Policy

 We are unable to provide refunds for sessions missed due to minor illness or short term holidays. If your child has an extended illness or injury (missing 3 weeks or longer) we are happy to provide a refund or credit once a doctor’s certificate is provided.If you are taking a holiday for 3 weeks or longer please notify us before the beginning of term so your payment amount can be altered. We are only able to vary this in very exceptional circumstances.

 

New Enrolments during term

If your child begins attending the centre after the GrowFit term has commenced you will only need to pay for the sessions remaining in that term. Please email info@growfit.com.au to advise the starting date of your child.

GrowFit Coronavirus Policy

NQS 

QA2

2.1.2

Health practices and procedures Effective illness and injury management and hygiene practices are promoted and implemented. 

 

National Law

Section

167

Offence relating to protection of children from harm and hazards

 

National Regulations

Reg

77

Health, hygiene and safe food practices

 

Aim:

To ensure all employees and families implement appropriate risk management procedures to prevent the spread of Covid-19 or reduce the potential for the illness to spread. 

Related Policies

Excursion Policy

Fees Policy

Health Hygiene and Safe Food Policy

Incident, Injury, Trauma and Illness Policy

Infectious Diseases Policy

Relationships with Children Policy

Work, Health and Safety Policy

Implementation

Coronavirus (COVID-19) can cause illnesses similar to the common cold, but it can also cause more serious respiratory diseases. Most people displaying symptoms such as fever, cough, sore throat, tiredness or shortness of breath are likely suffering with a cold or other respiratory illness—not coronavirus. However, the threats posed by the virus mean serious steps must be taken to stop the spread of the disease. 

As outlined in our Infectious Disease and Health, Hygiene and Safe Food Policies, the Approved Provider, Nominated Supervisor, educators and staff implement strict hygiene and infection control procedures at all times to prevent or minimise the spread of contagious illnesses. Hygiene measures and exclusion principles outlined in these policies continue to apply, and will be informed by current guidance on coronavirus issued by relevant Commonwealth and State/Territory Governments including:

 

If in doubt about current coronavirus guidance, the Approved Provider or Nominated Supervisor will contact the Federal coronavirus hotline on 1800 020 080 or their State/Territory health Department.

What must employees and families do?

To comply with government guidance employees and volunteers and families must:

  • comply with guidance issued by Government agencies, including in relation to attendance, quarantine and self-isolation. This includes:
    • ensuring they/a child/a family member comply with isolation requirements and stay home, for 14 days where required, if at risk of infection from coronavirus eg they’ve recently travelled through China, Iran or Korea, or been in close contact with someone who has the virus
    • ensuring they/a child/a family member stays at home if unwell
  • seek medical attention if they develop a fever, cough, sore throat or shortness of breath within 14 days of travel to an affected area. Call ahead before visiting the doctor/hospital to advise them of your symptoms, and wear a surgical mask when visiting the medical facility
  • advise the service if they develop symptoms of the virus or are confirmed to have the virus while in isolation. This is particularly important if they have been at the service before isolation
  •  provide written clearance from a doctor after a period of isolation or quarantine confirming they/child/family member are not contagious and may return to the service. 

Employees, volunteers and families must also comply with any isolation/exclusion periods in relation to coronavirus implemented by the Approved Provider or Nominated Supervisor including periods which exceed government requirements.

Implement effective hygiene process

The coronavirus is most likely to spread from person-to-person through:

  • direct close contact with a person while they are infectious 
  • close contact with a person with a confirmed infection who coughs or sneezes
  • touching objects or surfaces like door handles or tables contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face. 

Employees and volunteers will ensure they continue to implement hygiene processes outlined in the Health, Hygiene and Safe Food Policy to ensure high standards of hygiene and infection control at all times. This includes ensuring they and where relevant children:

  • wash hands frequently with soap and water including before and after eating or handling food, going to the toilet, changing a nappy, handling play dough, using gloves, and after wiping or touching nose and cleaning up spills of body fluids  
  • cough and sneeze into their inner elbow, or use a tissue to cover their mouth and nose and placing tissues in the bin immediately after use

If using alcohol-based hand sanitiser in place of soap it will contain 60-80% alcohol and antibacterial soap/gel will never be used. In addition, the GrowFit trainer will ensure daily cleaning is documented and completed regularly after each class, implement the precautions outlined in the ‘Information for Employers’ Sheet including: 

  • wearing gloves and using alcohol-based hand sanitiser before and after wearing gloves
  • wearing surgical masks if a person with the virus or in isolation has been in the area being cleaned.

 Information and notification requirements

The Approved Provider or Nominated Supervisor will:

  • report instances of (suspected) coronavirus to the local state/territory health department 
  • comply with notification requirements for serious incidents which include:
    • any incident involving serious illness of a child at the service where the child attended, or should have attended, a hospital  
    • any emergency where emergency services attended ie there was an imminent or severe risk to the health, safety or wellbeing of a person at the service
  • provide families with current information about the coronavirus including current Information Sheets numbered 1- 6 above.

Interactions with Children

Where appropriate, GrowFit Trainers will speak with children about the Covid-19 in ways that do not alarm them or cause unnecessary fear or distress. Educators may, for example, discuss with children their feelings in relation to the virus, remind children that the risk of catching the illness is very low, review hygiene measures they can take to reduce the risk of infection, discuss some of the good things happening in the world, or implement other strategies outlined in our Relationships with Children Policy. Educators will be careful not to speak to others in an alarmist way about the coronavirus if children are present or within hearing. 

Staff Entitlements in relation to coronavirus

Permanent employees are entitled to paid sick leave if they’re ill with coronavirus. Employees must provide a medical certificate confirming they have the virus. Permanent employees who need to look after a family member or someone in their household who’s sick with the virus are also entitled to paid carer’s leave, or unpaid carer’s leave if they have no paid sick or carer’s leave left. Casual employees are entitled to 2 days unpaid carer’s leave per occasion. Permanent employees who want to stay at home as a precaution against exposure to Coronavirus must apply for paid or unpaid leave. 

We will discuss available employment options with permanent employees who can’t return from overseas or are required to enter quarantine or isolation but aren’t sick. Options include taking annual leave or other leave eg long service leave, and taking unpaid leave.

Permanent employees will be paid if they are directed not to work to prevent the spread of the illness, or cannot work because the centre is voluntarily closed by the to contain the spread. 

What else should families do?

We will welcome advice from families about any international travel so educators are aware of the reasons why their child may be anxious and implement relevant strategies.  

Fees

As outlined in our Fees Policy, fees are payable for all classes that children are enrolled, including when children are sick and cannot attend. In relation to coronavirus, this means fees are payable where children are unable to travel home to Australia, are in quarantine or home isolation. 

Fees may also be payable if the centre has directed to close or closes voluntarily to contain the spread of the virus. When determining whether to charge fees, the GrowFit will consider all relevant issues including the likely length of the closure, whether they need to pay staff during the closure, and if they will receive any support from Government to maintain the financial viability of the business.  

Source 

Education and Care Services National Law and Regulations 

Fair Work Ombudsman ‘Coronavirus and Australian Workplace laws’

Federal Department of Health coronavirus information sheets

National Quality Standard

Work, Health and Safety Laws and Regulations

Review

The policy will be reviewed annually by the Approved Provider, Supervisors, Employees, Families and any committee members.

Last reviewed: March 2020 Date for next review: March 2021